Terms and Condtions

Terms and Conditions for Rental of your Orlando Vacation Home

Valid Reservation of a Vacation Home between Bella Vacation Homes (hereinafter called BVH) and the person making the reservation (hereinafter called the Guest) is valid after the reservation authorization form has been completed and signed and received by BVH & the Terms & conditions accepted.  The reservation authorization form will be emailed to you immediately upon receipt of your confirmed booking.

Signing the Registration Authorization Form indicates the Guest accepts the terms and conditions for rental of a Bella Vacation Homes vacation home and warrants that he/she is authorized to agree to abide by them on behalf of all other persons named on the registration form including those substituted or added to the reservation at a later date. The Guest may not sub-let or assign the property or share with other than the persons included in the agreement with BVH.  Additionally, guest signature authorizes Bella Vacation Homes to charge the credit card for the Balance Due (including any additional requests by the guest); and to charge any intentional damage to the credit card.

Cancellations. In the event of cancellation 45 days or less from the arrival/check in date, the Guest will forfeit the full cost of their reservation. Cancellations more than 45 days prior to the arrival/check in date will result in loss of the $200.00 deposit. 

We STRONGLY recommend you purchase Travel Protection Insurance – in addition to the Accidental Rental Damage Insurance.  Bella Vacation Homes has partnered with Travel Guard for all your travel insurance needs.  Please refer to the Travel Insurance section under Guest Services for more details.

Administrative Fee.  An administrative fee, equal to two (2) night’s stay, will be charged for any reduction in the length of stay or downgrade in inventory made to a confirmed reservation (any reservation that has the $200 deposit already applied). Changes involving an upgrade in inventory or addition to the length of stay will NOT be charged. In this case, just the additional nightly rate, or difference in inventory cost, plus tax will be added to the Guest’s balance.

Rental Period commences at 4:00 p.m. local time on the day of check in and the property must be vacated by 10:00 a.m. on the check out day as stated on the Reservation Authorization form.

Persons / Children Under the Age of 21 years are not acceptable unless accompanied by parents or a responsible adult.

Pool Area and Children.  Children must at all times be supervised by parents or other responsible adults when using the swimming pool. All persons use the pool and surrounding area entirely at their own risk. Pool patio areas and tiling inside the home can be very slippery when wet.  Diving is not permitted.  

Quiet Time.  Please note quiet time around pool area is 10:00 p.m. to 8:00 a.m. unless otherwise indicated at the home.

Pool Alarm on Patio Door The vacation home has a pool alarm on the patio door for child safety.  Tampering with the alarm is a federal offence carrying a $5,000.00 fine as a penalty.  The property manager of the home and/or BVH must be promptly informed of any malfunctioning alarm.  

No Pets and No Smoking Sorry, pets are only acceptable in certain homes.  You must check on availability of pet-friendly homes prior to arriving with your furry friend.  All homes are smoke-free.  

Pet Friendly Homes.  Pets are allowed only in homes specifically advertised as such on our website.  Max 2 pets up to mid size.  All pets must be caged when left unattended in the vacation home. Failure to comply could result in you being asked to vacate the premises. You are responsible for all messes and a $150 pet security fee is required for all pets.

Use of the Accommodation and Amenities is entirely at the user's risk, and no responsibility can be accepted by the owners of the property/Management Company or BVH for injury, or for loss or damage to the user, visitors or their belongings, however caused. Baggage and personal belongings are at the Guest's risk at all times, and no responsibility can be accepted for loss or damage to any vehicle or its contents. The Guest is strongly advised to take out full and adequate Travel Insurance to cover all members of the party.

Accidental Rental Damage Insurance Fee (ARDIF)- These properties are privately owned and the Guest is expected to take reasonable care of it and occupy it in a quiet and dignified manner. All damages and breakages will be covered by the ARDIF up to a value of $1500.00. Any deliberate damage or gross negligence will not be covered by ARDIF and will be the legal responsibility of the Guest and such costs will be charged to the Guest credit card on file. Any maintenance or repair to the premises, equipment amenities or fixtures required due to misuse will be charged to the Guest.  

It is very strongly recommended that Kool Aid (as well as other colored punches and grape juices) should not be consumed in the home and that bleach or any other product containing bleach should not be used in the home. The resulting stains/marks cannot be removed from carpets or upholstery and may result in damage well in excess of $1500.00. Damage in excess if $1500.00 will be charged to the guest's credit card on file.

It is very important that any damage be reported to the Property Manager immediately. Any damage not reported within 48 hours of departure will not be covered by ARDIF and will be charged to the Guest's credit card on file.

BVH cannot under any circumstance be held responsible or liable for any accidents or injuries to guests, however incurred, or for the loss of money, jewelry or valuables of any kind.  

Barbeque/Grills - it is the duty of the guest to clean any barbeque / grill provided after they have used it.

False Alarms - The local police charge for false alarms. Any charge incurred will be recharged to Guest's credit card on file.

End of Stay Cleaning - For reservations of six (6) nights or more, a house cleaning at the end of your stay is included in the cost of your stay and considered complimentary.

A Short Stay Fee - will be added to any reservation stay of less than five (5) nights. This service fee is in place to cover the additional expenses necessary for cleaning, maintenance and preparation of a home on a short-turnaround. This amount is based on the size (number of bedrooms) of a home and is non-negotiable & payable at time of reservation.

Charges for Additional Cleaning - If our housekeeper should need to spend more time cleaning the property after your stay than is normally allotted by the Manager, you will be charged accordingly. So, please leave the house in reasonable condition.

Service Calls to the Home - All Management companies of the homes work normal business hours 9am – 5pm Mon-Fri, 9am-Noon on Saturday.  All non-emergency service or maintenance calls should be made to them during this time.  If a call is made outside of these hours for anything other than an emergency type situation the guest will incur a $50 charge. The Management Company reserves the right to refuse service to anyone it considers an undesirable guest.  

Each Unit Has a Maximum Occupancy Level: if the home is equipped with a sleeper-sofa, eight people in three bedroom homes, ten people in four bedroom homes, twelve people in five bedroom homes, fourteen people in a six bedroom home and 16 people in a 7 bedroom home. The Guest undertakes not to exceed these maximums and understands that any violation of the limit will be cause for immediate eviction. Occupancy is defined as any overnight guest in or at the house's premises.  

The Houses Are Privately Owned Homes and are decorated according to the owners' tastes and preferences. BVH cannot be held responsible for providing additional furnishings or equipment not presently available in the unit. Should the Guest consider that there is any reason for complaint while staying in the property; the Guest must contact the Property Manager or BVH.  

In the Unlikely Event of Equipment Malfunction, the Property Manager/BVH will strive to reduce the Guest's inconvenience by expediting any necessary repairs to the home's appliances and fixtures. However, no rebate can be approved based on circumstances beyond BVH control.

Should the Home Become Unavailable due to circumstances beyond BVH control, the Manager reserves the right to substitute the reserved home with a comparable accommodation.  In very rare Instances, circumstances may dictate that BVH must cancel the contract prior to the guest taking occupancy of the property. BVH reserve this right of cancellation and will refund all monies received from the Guest in this circumstance.

BVH or the Owners of the Home Will Not Be Liable for any loss or delay to or cancellation of the Guest's vacation plans due to industrial disputes, riots, threat of hostilities, political unrest, natural disasters, aircraft grounding, closure of airports or ports, weather conditions or any circumstances beyond their control. (We STRONGLY recommend you purchase Travel Protection Insurance – see above).

This Contract is subject to and shall be construed in accordance with the laws of Florida and the parties hereby submit to the exclusive jurisdiction of the United States Courts System.  

Agreement to Terms and Conditions

By signing this agreement, I acknowledge that I have read the above listed Terms and Conditions and agree to abide by them. I understand I am solely responsible for any damage caused to the rental property during my stay. I also understand that supplying contact information constitutes my permission for Bella Vacation homes to contact me regarding related information via mail, email, fax and phone.

 I Agree to the Terms & Conditions stated above.

Signature:__________________________________